Legal & Policies

Privacy Policy

Updated as of: August 2026

This website is operated by Mojo Products LLC, doing business as Mojo. Throughout the site, the terms “we,” “us,” and “our” refer to Mojo Products LLC.

1. Information We Collect

When you visit or make a purchase from our site, we may collect certain personal information, including but not limited to your name, billing and shipping address, payment information, email address, and phone number. We may also automatically collect certain information about your device and interaction with the site, such as your IP address, browser type, operating system, and usage data.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders
• Communicate with you regarding your purchase or inquiries
• Screen orders for potential fraud or security risks
• Improve our website, services, and customer experience

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with trusted third-party service providers, such as payment processors, shipping carriers, and website service providers, solely to fulfill orders and operate our business. We may also disclose personal information if required to comply with applicable laws or legal obligations.

4. Cookies

Our website uses cookies and similar technologies to enable essential site functionality and to collect anonymous analytics data that helps us understand how visitors interact with the site. You can control or disable cookies through your browser settings; however, doing so may affect site functionality.

5. Your Rights

If you are a U.S. resident, you may request access to the personal information we hold about you and ask that it be corrected or deleted, subject to certain legal and operational limitations. To exercise these rights, please contact us using the information below.

6. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Security: We use reasonable measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. Updates will be posted on this page with an updated effective date.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If you believe a child has provided us personal information, contact us and we will delete it.

For questions or concerns regarding this Privacy Policy, please contact us at: support@themojoshop.com

Terms & Conditions

Updated as of: August 2026

1. Overview

This website is operated by Mojo Products LLC, doing business as Mojo. Throughout the site, the terms “we,” “us,” and “our” refer to Mojo Products LLC. By accessing our website or purchasing products from us, you agree to be bound by these Terms and all applicable laws and regulations.

2. Online Store Terms

You must be at least 18 years of age to use this site or make a purchase. You agree not to use our products or services for any unlawful or unauthorized purpose or in violation of any applicable laws.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, and pricing are accurate. However, we do not warrant that all product information is error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Product Use & Safety

MOJO is a ready-to-use cleaner intended for sealed, non-porous household surfaces. Use only as directed on the product label. Always test on a small, inconspicuous area first. Keep out of reach of children. For external use only; avoid contact with eyes. Results may vary depending on the surface, material, age, and condition, and we make no representation that the product is suitable for every surface or material. The label instructions and cautions control.

5. Modifications to Products and Prices

Prices and product availability are subject to change without notice. We reserve the right to modify, suspend, or discontinue any product at any time without liability.

6. Shipping & Returns

Shipping times are estimates only and are not guaranteed. Returns are accepted in accordance with our Shipping Policy and our Refund & Return Policy, each of which should be reviewed prior to purchase and is incorporated into these Terms by reference.

7. Third-Party Tools and Links

Our website may include links to third-party websites or services that are not owned or controlled by Mojo Products LLC. We are not responsible for the content, accuracy, or practices of any third-party sites and encourage you to review their terms and policies.

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy, which explains how your information is collected, used, and protected.

9. Limitation of Liability

To the fullest extent permitted by law, Mojo Products LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of products.

10. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to its conflict-of-laws rules.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time by posting changes to this page. Your continued use of the website following any updates constitutes acceptance of those changes.

For questions regarding these Terms & Conditions, please contact us at: support@themojoshop.com

Shipping Policy

Updated as of: August 2026

This website is operated by Mojo Products LLC, doing business as Mojo. Throughout the site, the terms “we,” “us,” and “our” refer to Mojo Products LLC.

Processing Time

Orders are typically processed within 1 to 2 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Rates

We offer flat-rate shipping within the contiguous United States. A single bottle ships for a flat rate of $8.95, and orders of 2 or more bottles ship free. Orders ship via USPS Ground Advantage and typically arrive within 3 to 7 business days after shipment.

Order Tracking

You will receive a confirmation email with tracking information once your order has shipped.

Shipping Delays

Mojo Products LLC is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.

Refund & Return Policy

Updated as of: August 2026

This website is operated by Mojo Products LLC, doing business as Mojo. Throughout the site, the terms “we,” “us,” and “our” refer to Mojo Products LLC.

Returns

We accept returns of unopened and unused products within 30 days of purchase. If 30 days have passed, unfortunately, we can’t offer a refund or an exchange.

Damaged or Defective Orders

If your order arrives damaged or defective, contact us at support@themojoshop.com within 5 days of delivery with your order number and a photo or short video of the issue.

Return Eligibility

To be eligible for a return:

• The item must be unused and in its original packaging
• You must provide a receipt or proof of purchase

Non-Returnable Items

• Opened or used products
• Sale or promotional items
• Free gifts or bundled items

Return Process

To initiate a return, please contact us at support@themojoshop.com with your order number and reason for return. We will provide instructions and a shipping address.

Refunds

Once your return is received and inspected, we will notify you by email. Approved refunds will be processed to your original method of payment within 5 to 10 business days.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item was defective or damaged during shipping.